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Refund Policy

Refunds, when due, are processed through our Business Office. A check will be sent to the address on file for the organization or individual approximately two weeks after the room reservation takes place. For information about your refund please call 256-532-5950 during regular business hours.

The following statements are excerpted from our Meeting Room Policies which were approved by the Library Board in January 2018:

  • Cancellations: If one-time events in the meeting rooms are canceled due to inclement weather, events will be rescheduled for another date or a full refund will be provided. If any regularly scheduled meeting is canceled due to the Library closing for inclement weather, the group will be given an opportunity to reschedule its meeting or a credit will be applied to its next event’s fees. In order to cancel, reschedule or transfer a fee-based reservation, users must inform the Library seven days in advance of the scheduled meeting. If these conditions are not met, the fee will be forfeited and no rescheduling allowed. Users are able to edit or cancel their reservations online.
  • Security Deposits: Some rooms require a security deposit. The security deposit will be refunded if the meeting facility is found to be in satisfactory condition following the event using a condition checklist. If the facility is found to be in unsatisfactory condition, the deposit will be forfeited. Unsatisfactory conditions include, but are not limited to: stains, gum, and/or burns on the carpet; damaged walls or ceiling tiles; broken furniture and/or appliances.